It's now really easy to place an order for any of our products - either using secure online payment with a credit or debit card or if you prefer, fill out our order form and send it with a cheque in the post or by phoning us on 01404 47904 to pay by card.
For fast and easy online ordering simply follow the category links.
Postage & packing is free for orders over £60. For orders over £40 add £3.95. For orders under £40 add £5.95. Delivery is only available to UK mainland.
Delivery Time Frame
We aim to have your order dispatched to you within 4 working days of receipt. Deliveries are made on either a Tuesday, Wednesday, Thursday or Friday. We do not deliver or dispatch at the weekend.
How your order is dispatched
Your order is dispatched on a next day delivery service via Interlink Express. More information on the service Interlink Express provide can be found at their website: www.interlinkexpress.com
Delivery Notification and Tracking
Once you have placed your order we will inform you of the delivery by email. Please notify us within 24 hours should you wish to change this day.
On the morning of the delivery our courier company will send you an email notification with a one hour delivery window identifying when you should expect to receive your order. If you should not receive this information and would like further detail then you can contact us on 01404 47904 and we will endeavour to be of further assistance.
Problems with delivery
In the unlikely occurrence you should not receive your delivery or it becomes damaged in transit then please notify us within 24 hours of this happening. We will then take further action to remedy this or rearrange your delivery with you.
Terms and Conditions
We bake fresh to meet your orders and once this is placed with us we will notify you of delivery date by e-mail.
It is the customers responsibility to ensure their name, address and postcode is correct. It is helpful to include a telephone number in case our courier needs to contact you.
Our goods and perishables, and savoury products are sent in chilled containers.
The customer must ensure they are available to collect from the courier on the delivery date.
If you are unavailable you must make alternative arrangements or you will need to collect your order from the local courier depot the same day. We can not accept responsibility fro spoilt goods due to non-collection.
Cancellations & Refunds
If you wish to cancel your order you can do this by calling us on 01404 47904 or emailing [email protected] . This must be done before 12 noon on the day of dispatch . Order cancelled according to this condition will be refunded in full within 3 days. Orders that have already been dispatched can not be cancelled and no refund will be made.