Can I freeze your products?
Yes all our products can be kept frozen for up to a year.
How much is posted and packaging?
Delivery costs £5.95 and are made by DPD. Orders over £40 costs £3.95 and orders over £60 are free altogether.
Are your products wheat free?
Yes they are.
I am also dairy and lactose intolerent, can you help?
Yes! A lot of our range is also lactose free as well, check the list for more details:
I live in Northern Ireland, can I get a delivery?
Sorry we can only ship to the mainland UK.
Do you ship anywhere within the United Kingdom
We can ship to most locations, however we can't get next day deliveries to parts of the Scotish Highlands and outer isles.
When will my order will be with me?
Once you place your order we wll email you once we have scheduled a delivery day, on the day of delivery you will recieve a email or text (if you have provided a mobile telephone number) to advise you of a one hour delivery slot via the DPD notification system.
I am not going to be in at the time, can I get my parcel left somewhere safe?
Yes, this can be done via the DPD notification message you will recieve.
How are my savoury items sent?
To keep your frozen or chilled items are sent in temperature controlled insulated boxes packed with ice blocks.
Is my transaction safe?
We use WorldPay and PayPal shopping cart to protect your security - it ensures that your financial transaction is conducted using a secure connection.
Does it cost any more to pay using PayPal?
You will not be charged any extra for using PayPal. The PayPal transaction charges are paid by us - you will only pay any usual charges associated with using your Credit or Debit card through any high street store.
I have other food intolerance's, how can I find out which products I can have?
There is a helpful list of what allergens each product contains
here: Allergen Sheet
Do you have nutritional information available to your products?
Yes, simply click on the product list at the side and again on the specific product to view the information.
Can I order by phone?
Yes, call us on 01404 47904. If we are out of office leave a message and we will call you back.